Listen and Empower:
Enhancing Empathetic Communication in Library Instruction

Friday, February 2, 2024
9:00 am - 1:00 pm
Online

Registration is Closed

Southern California Instruction Librarians (SCIL) will be hosting SCIL Works on Friday, February 2, 2024 as a remote half-day mini-conference. This annual mini-conference offers librarians the opportunity to hear best practices, innovative pedagogy, and creative solutions with colleagues. SCIL Works 2024 will focus on ways librarians have incorporated effective communication strategies such as active listening, empathetic instruction, and more, into library instruction.

Communication is key to effective library instruction. Everything from coordinating with course instructors, students, and peers, to the types of learning objects we create, depends on communication that engages all participants. Many of us do not come to library instruction with formal training in communication, education, or public speaking, and yet these and related skills are often required to effectively engage and empathize with our learners. We have had to learn, often through trial and error, how best to listen, when to say "yes, and...," how to say no, and other strategies that have helped us connect with students, staff, faculty, other library workers, and ourselves with kindness and compassion.

Register Now

CARL is committed to providing reasonable accommodations to people with disabilities at all CARL-sponsored events. Please indicate any special accommodations required as an attendee. Requests must be received at least two weeks prior to the event.

If you have any questions or require accommodations for this event please reach out to SCIL Chair, Michelle Brasseur at mbrasseur@library.ucla.edu